Get Support
Have a question or need assistance? Reach out to our team and we'll get back to you as quickly as possible.
support@gymconnec8.comHow can we help?
Select a category below to send us an email with the right subject line
Setup & Onboarding
Need help getting started? We'll walk you through the entire setup process.
Billing & Subscriptions
Questions about your plan, invoices, or payment methods — we're here to help.
Technical Issues
Experiencing a bug or unexpected behavior? Report it and we'll investigate.
General Inquiry
Have a question that doesn't fit the above? Drop us an email, we'd love to help.
Reach Us Directly
Response Time
Within 24 hours
Priority issues addressed within 4 hours
What to include
Gym name, registered email & issue details
Screenshots help us resolve issues faster
Frequently Asked Questions
Quick answers to common questions
We aim to respond to all support emails within 24 hours during business days. Priority issues like downtime or payment failures are typically addressed within 4 hours.
Please include your gym name, registered email, a detailed description of the issue, and any relevant screenshots. This helps us resolve your issue faster.
Currently, our primary support channel is email at support@gymconnec8.com. For urgent matters, you can also reach us at +91 9752769420 during business hours.
Absolutely! We love hearing from our users. Send your feature requests to support@gymconnec8.com with the subject line 'Feature Request' and we'll review it with our product team.
You can reset your password directly from the login screen by tapping 'Forgot Password'. If you're still having trouble, email us and we'll help you regain access.
Still have questions? We'd love to hear from you.
Email Support